How to Build a Welcoming Food Pantry

I often hear food pantry staff complain that there are neighbors and community members experiencing hunger who simply won’t use their food pantry. Although I hear this less often as food pantries see rising hunger rates, it’s still not unusual for staff and volunteers to recognize specific communities that they simply can’t entice to the pantry.

I regularly hear surprise and confusion at the thought that someone experiencing hunger might not seek out or want their help and resources. Although there are many underlying reasons why people may not attend the food pantry, it usually boils down to not feeling welcome.

Our society’s idea of creating a welcoming atmosphere often stops at colorful murals and smiling volunteers.

This is a great starting point but isn’t likely to attract someone who is already reluctant or uncomfortable about visiting (especially because of systemic/historic barriers).

Food pantry staff and volunteers are usually wealthy, white, English-speaking, cis women who are working high-income jobs or retirees. Few have experienced hunger and often have little exposure to the cultural norms or language of the communities they’re trying to approach. As a result, their efforts at outreach and a welcoming environment can feel awkward, artificial, or fake. No one wants to visit a food pantry just to make the volunteers feel good, but that’s often the expectation these efforts can invoke.

Building a welcoming environment starts with:

Advertising pantry services in the language spoken by the community. This should include hiring a translator to read all your marketing materials rather than running it through Google translate. Ideally, it also means having a translator or service on site during distribution hours to explain the process to community members who attend. This makes the pantry infinitely more accessible and less intimidating for people who aren’t familiar with the concept, frightened by the process, or worried about the requirements. One of my favorite local pantries offers a weekly distribution entirely in Spanish.

Building community.

Food pantries shouldn’t exist in a bubble.

Send representation to community meetings, local government gatherings, potlucks at neighboring churches, and listen to your community’s needs. You’re far more likely to get honest feedback and build trust while weeding the community garden or picking garbage off the street than interrogating someone across a desk. This can help your organization learn what it can do to offer effective support for your neighbors, which may require changing your current operations.

Sourcing culturally specific foods. Identifying what foods your shoppers might want should also come through conversations with neighbors rather than an internet search.

It’s quite likely that a pantry run by people of predominantly western European backgrounds may not be familiar with the foods that your clients want, and don’t even know what they don’t know about them.

Consider hiring a community chef to do a cooking lesson or taste test for volunteers, staff, and neighbors to learn more. I’ve often seen volunteers throw out foods they aren’t familiar with, which is a direct deterrence to shoppers.

Offering flexible systems. Some people are comfortable waiting in long lines, while others may naturally crowd up to the front. Some shoppers might seek extensive guidance and oversight from staff while others prefer to be completely independent. Develop systems that allow for these differences which can be cultural as much as personal preference.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Why Food Pantries Need Reliable Hours

It’s always a treat to leave work early. Who doesn’t love it when your manager decides that you should head home to enjoy some extra hours for yourself?

Everyone I know needs a vacation right now, but there are many workplaces that absolutely cannot change their hours or accommodate extra closures. Social Security offices, the ER, and food pantries are all examples of institutions that need to be reliably open. If they close early or unexpectedly, people lose out on essential or life-saving services.

The challenge is that Social Security and ER are staffed by paid professionals, whereas food pantries are predominantly run by volunteers donating their time. It’s much harder for a manager to stop them from leaving early when they want.

What are the consequences of a food pantry closing early?

In my experience, the shame and stigma of food assistance means that many people postpone visiting a food pantry until the last minute, when their shelves are literally empty and their stomachs grumbling. Our food pantry often saw a high number of first-time clients at the end of the day, possibly for this reason.

When a food pantry closes early, people who were counting on it for dinner that night are deprived of that meal and more. If you showed up for your first ever visit to a closed food pantry, it might also influence your enthusiasm for trying again.

Food pantry hours are often inaccessible. I’ve mentioned this many times before, but food pantry distribution hours usually cater to the schedules of volunteers rather than the needs of their community. Retirees often have very different availability than families facing food insecurity (who are usually working multiple jobs and acting as caregivers) which makes it extra difficult for people to access pantries.

If we want to fight hunger, it’s essential that food pantries offer reliable hours.

To be a useful service for shoppers, they need to know when the food pantry will be open. People will quickly stop coming if they find that it is ever closed when they thought it would be open.

Many people drive significant distances to pantries, and few have the resources to deplete their fuel for an unreliable resource. People experiencing hunger will seek out other pantries, if they have that option, or go hungry if there is nowhere else to access food.

Respecting the time of shoppers should also include minimizing the amount of time spent at the food pantry. An hour-long line indicates that the pantry either has inadequate shopping hours or a weak system of distribution (inducing clients to feel competitive). Examine your food flow policies and expand your hours to reduce the wait time. Long waits in line make food less accessible for seniors, parents, and people with disabilities while increasing tension and stress.

Action points for pantry leadership:

Maintain consistent and reliable hours. Posting schedule changes on social media is useful, but many food pantry clients may not use it, and these updates are only functional for the people who read the language that they are written in. Advertise where you will share unexpected closures ahead of time (website? voicemail? a sign on the door?) so that clients know how they can find out about schedule changes due to events like extreme weather.

Teach volunteers how important their role is. There is an urgency to this work that may not accompany other volunteer opportunities, and your organization needs to clearly articulate that. Although pantries should be tolerant of unexpected events, set a precedent that volunteers complete their entire shifts and NEVER close the pantry early. Consider implementing repercussions for volunteers who repeatedly no-show or leave early- the rest of your volunteers will thank you!

Hire enough staff so that operations and hours can continue normally if someone is sick or on vacation. If your food pantry operations depend on the presence of a specific individual, you are setting yourself up to fail when they inevitably get sick or leave (or get burnt out). Bonus points for paying your staff living wages to increase morale and retention!

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Changing Our Diet Won’t End Hunger

Content warning: discussion of slaughtering animals for meat consumption

I increasingly receive emails from people excited to share the secret to solving hunger- usually advocating for a miracle crop, agricultural practice, or a specific diet. While these conversations are a great opportunity to learn about their passion, ranging from hydroponics to yucca farming, these solutions don’t usually address food insecurity. They may help with sustainability, conservation, or health, but fail to consider the root causes of hunger.

The solution to hunger has very little to do with food.

Here is a recent must-read on the root causes of hunger recently written by the International Panel of Experts on Sustainable Food Systems.

Hunger is a political rather than agricultural problem. Food access, rather than quantity, is the barrier to a nourished world.

Nevertheless, one of the most common proposals I hear for ending hunger is vegetarianism. Many people argue that the resources it takes to raise livestock would be much more effectively dedicated to other food products. They’re not wrong, but the issue is so much more complicated than that.

I grew up on a small farm that raised sheep and poultry for meat, with the occasional goats as well. My parents dedicated significant effort to enriching our pastures to ensure it made the animals and the land healthier. Most years, we hired a mobile butcher to slaughter our animals on-site to reduce the stress and trauma of traveling. Meat has always been a part of my diet, and I was never sheltered from the realities of raising livestock.

As a result of my background, I believe that it is possible to sustainably and ethically eat animals. Our society would definitely benefit from changing the way we treat animals, but I’ve witnessed how livestock and conservation do not have to be mutually exclusive.

There is no one “best” way to eat.

Food is how we celebrate culture, traditions, show affection, and care for our bodies and I have the greatest respect for people who make the choice to limit or eliminate their consumption of animal products, whatever their reasons.

While there are many compelling reasons for our society to eat less meat, an essential component of food justice is ensuring that people choose what they eat rather than having the decision forced upon them.

Our world would absolutely be healthier, more humane, and more sustainable if we consumed fewer animal products.

But promoting a vegetarian diet as the solution to hunger does not increase access to food- it simply eliminates a source of nutrition that is essential for many people.

Chastising food insecure families for eating meat is no more dignified nor respectful than placing restrictions on what SNAP recipients can spend their benefits on.

Beans and other plant proteins are not a significant food for many cultures (and it’s a personal pet peeve of mine that many food pantries and banks tout offering dry beans as a miracle solution to hunger.)

As SNAP data shows us, we can empower people to eat healthier by increasing their buying power and is more effective than reducing their options.

Food systems are rapidly evolving, and there are many conditions right now that may significantly impact the foods we can regularly access. But it’s essential that in our effort to ensure our neighbors are nourished we not sacrifice their autonomy and power of choice.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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The Best Part of Using a Food Pantry

I recently was chatting with a farmer who sells their produce at a nearby farmers market, and I mentioned that my professional experience lies primarily in food pantries, and they had so much to say. This farmer shared that when they first moved to Oregon, they depended upon a food pantry and clothing closet. I wasn’t sure what they were going to say next, because it is a negative experience for many.

However, this person absolutely gushed about what a positive experience they had. They visited a grocery style pantry, which gave them the autonomy to make their own food choices, and they said their regular visits were the most respectful, dignified, and compassionate experiences they could have imagined. Years later, their farm still makes regular donations of fresh produce to that pantry.

I don’t hear a lot of these stories. While there are plenty of wonderful food pantries doing incredible work, there are also lots of food pantries reinforcing the narrative that people experiencing hunger are there because of personal failures, bad judgment, or a lack of responsibility. Even pantries with friendly volunteers and a healthy food supply can foster systems and attitudes that still leave their shoppers feeling humiliated or ashamed.

Unfortunately, eliminating these judgements in food pantries depends upon establishing new foundational attitudes rather than just increasing the budget or building capacity.

It’s not something that we can fix with a grant, a handbook, or a webinar training series. This is a reflection of much deeper assumptions that our society holds about poverty, hunger, and responsibility to one another, and it’s much harder to change.

This farmer I spoke to didn’t mention anything about the quality or the quantity of food they received. They didn’t even talk about the line or limits on food supply. Instead, they talked about how the food pantry made them feel. They felt respected, seen, and dignified.

While food is obviously an important component of the pantry experience, this reminds me that even pantries without enough food or those who are unable to access culturally or nutritionally specific options can still make a lasting, positive impact on the individuals they serve.

What are the foundational attitudes for fostering a positive food pantry experience?

Everyone deserves to eat without qualifiers, conditions, or exception. It’s important to recognize that if someone doesn’t get food at your food pantry, they might not eat at all. That is not okay. People who have a new iPhone deserve to eat. Immigrants and refugees deserve to eat. People with strict preferences and nutritional limitations deserve to eat. People with visible and invisible disabilities deserve to eat. The community can tell whether your team believes this or not, in how policies are implemented, clients are treated, and services are advertised.

Even if food pantries don’t have everything someone needs, they can still practice compassion by respecting their humanity and need for nourishment. If you’ve ever heard a volunteer question whether someone deserves to visit your food pantry, then you have work to do.

Autonomy. People deserve the right to make their own food choices (in opposition to the myth that bad choices lead people to hunger which necessitates them needing supervision making “better” ones). Switching to grocery style pantries is the best way to do this, and through eliminating limits.

You are the best expert on the food your body needs to thrive. Why would a food pantry client be any different?

Treat pantry clients as equals. It’s far too easy when dispensing charity for organizations to demand submission from program recipients, which can manifest as strict rules about waiting in line, nitpicking about paperwork, or checking shopping bags to ensure limits were followed. There are ways to enforce pantry policies without aggressively asserting the power imbalance of using a food pantry. Start by discussing the power disparities, with clients if you can; they probably have a very different perspective than staff and volunteers. Welcome clients to the volunteer team, and take seriously what they share about their own experience.

Dignity. Food pantry clients don’t want pity, or condescension, or judgement at all (just like anyone else!) As the need goes up and pantries serve increasing numbers of clients, it can be hard to hold onto the reality that every one of those clients is a human over whom the pantry has significant power. However, focusing on scaling up and efficiency adds very little to a positive food pantry experience.

Even though these are foundational attitudes, they aren’t impossible to introduce to a pantry. Success depends on consistency and exposure, and leadership that is eager to embrace food justice and human dignity. Building these ideas into your mission, values, and strategic plan is the best way to demonstrate your commitment to the community.

Nonprofits are overwhelmed by need and rightly panicked about funding. But we need to focus on the reality that the most important part of using a food pantry; the piece which clients will remember and share with their neighbors, has little to do with the food they got and everything to do with how their visit made them feel.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Using Farmers’ Markets to Fight Hunger

Food banks and pantries are running out of food. Rising prices, combined with shortages of foods like eggs, a likely scarcity of agricultural workers, and the complications of potential tariffs mean that there’s less food available to anti-hunger organizations despite the rising need.

The stress of this situation means that anti-hunger advocates are getting creative by trying to access new resources or uplift underutilized connections.

As part of this movement, I’ve been fielding calls from several food pantries about the best ways to connect with farmers’ markets as a potential food source. It’s true that markets don’t tend to have large gleaning or donor relationships with anti-hunger organizations. There are a lot of reasons why this is not a simple partnership, so today I’m going to dig into the challenges your pantry needs to consider if pursuing this option.

What are the challenges of establishing partnerships between food pantries and farmers’ markets?

Farmers’ markets, unlike food pantries, have hours targeting maximum community participation, which is why they are often operate on weekends or in the late afternoon.

Food pantries are usually open at the convenience of their volunteers, which means pantries and farmers’ markets do not consistently have overlapping open hours. This can make it hard to connect and harder to collect donations.

While volunteers may be willing, few people have the capacity to store fresh donations safely in their own refrigerator until they can get it to the pantry the next day.

I have turned down numerous pantry donations that were kept in someone’s garage, coolers, car, or other inadequate space because they didn’t want it to go to waste, but they couldn’t store it properly. Don’t compromise on food safety!

There is no guarantee that there will be any food to donate. In a perfect world, farmers’ market vendors sell out every time. Small-scale farmers do not usually have sale opportunities every day, so they work hard to guestimate the right amount of food to harvest with minimal waste. Food pantries may not be eager or able to commit to a regular pickup when the amount is uncertain or minimal.

Food pantries are used to collaborating with grocery stores for whom donations rarely impact their bottom line. I’ve worked with many stores who can be flexible, generous, and casual about their donations to pantries.

Small farmers, however, don’t necessarily have that luxury. It’s hard to profit as a farmer, which means they don’t have the wiggle room to donate as much as your pantry would like, and aggressive solicitation can be counterproductive.

Farmers’ market vendors never know what will be leftover, and it may or may not be a familiar product for food pantry clients.

The joy of shopping at a farmers’ market is that you’ll discover beautiful local produce in varieties you’ve never seen before. However, those same options can be a challenge at a food pantry, where shoppers may have limited access to cooking utensils, recipes, or energy to learn about an unfamiliar food.

One of the greatest barriers I’ve encountered is that volunteers often don’t prioritize giving away foods they aren’t familiar with, which means some of the most fun and delicious donations don’t make it into the hands of people who may want it before it spoils.

None of these barriers are insurmountable, and I don’t intend to discourage any pantry from working with a farmers’ market. It’s simply important to recognize that working directly with farmers’ markets demands a different relationship and attitude than with a large grocery chain.

Despite the unique challenges, farmers’ markets offer an incredible opportunity to build relationships that can maximize your food purchasing budget. Buying a CSA share from a local farm is an incredible way to access local, fresh food while supporting a neighboring business. And making reliable purchases might enable a farmer to offer deals or discounts to pantries to maximize their dollars.

Targeting a farmers’ market can be a challenging avenue for food pantries, but if you have the capacity and drive to build a relationship with local farmers, then there is enormous potential for everyone to benefit.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Does Your Food Pantry Serve Your Clients… or Your Volunteers?

I once became embroiled in a week-long argument with a colleague who was adamant that our food pantry’s primary mission was to serve our volunteers. They argued that our goal was to give community members positive and meaningful ways to support their neighbors, and that giving away food to people in need was the vehicle we used. My perspective that our food pantry should center people experiencing hunger as our primary beneficiaries was not welcome or accepted.

As frustrating as this discussion was, it also wasn’t surprising.

Because many people believe food assistance is a privilege that must be earned rather than a right, it prioritizes giving food away rather than ending hunger.

This framework excuses subjugating the needs of people experiencing hunger to those of the volunteers supporting the effort. This is how organizations unintentionally transition into a volunteer-focused organization rather than a client centered pantry.

It’s more comfortable to focus on the givers than on the receivers. Our society carries lots of problematic assumptions about hunger and people living in poverty, and by focusing our efforts on volunteers (who generally have less lived experience), we don’t have to challenge these ideas or our biases.

Food pantries are chronically short of volunteers, and it is essential that we ensure our teams feel appreciated and valued. But too often, this attitude strays into favoritism.

This manifests in many ways, like pantries letting volunteers take food outside of distributions. This is against the rules everywhere from the national level down, but it’s still a common practice for pantries to turn a blind eye to a volunteer taking a dozen eggs to save themselves from going to the grocery store after their shift.

This attitude is further demonstrated in systems intended to minimize volunteers’ effort, like restocking shelves when volunteers want to, rather than when the shelves are empty (a frustration I recently heard from a volunteer/client about their local pantry.) While it’s less work for volunteers, it also means fewer options and less food for shoppers.

It’s also important to recognize a volunteer focus in the increasing prevalence of pantries hiring a security officer, who often costs significantly more and is more intimidating than giving staff and volunteers regular training in de-escalation and trauma-informed care. In most cases, the security officer is intended to increase the comfort of volunteers, rather than ensure all clients feel safe and welcome.

Efforts of a client-centered food pantry:

Seek out people with lived experience of hunger to add to the leadership team, staff, and volunteers. If it’s hard to do, then you’ve found a great opportunity to examine and rectify barriers to participation in your organization.

Make sure that you’re not demanding these individuals bear the sole burden of identifying and solving your pantry’s weaknesses. Make sure everyone does their homework in learning and studying the root causes of hunger and inequality, and exploring how to improve services. Don’t tokenize.

Examine your pantry hours. This is one of my pet peeves- food pantries are almost exclusively open at the convenience of volunteers, who tend to be wealthy retirees looking for something to occupy their weekday. This often means that food pantry distribution hours are inaccessible to people working full time jobs, acting as caregivers, or managing a household. Ask your clientele to take a survey if you can about what pantry times they can use, or experiment with adding weekend or evening hours.

Enforce at every possible moment the idea that everyone deserves to eat, and evaluate policies based on this concept. Do your rules align with increasing dignity, respect, and abundant access to food for everyone in need, or do they focus on the comfort and convenience of volunteers?

While I fully recognize that most pantries have a chronic shortage of volunteers, compromising your priorities for volunteer recruitment makes it harder to stay committed to your goal of ending hunger.

Organizations attract volunteers who agree with their values.

Focus on allowing your volunteers to do only what they want the way they want to, you’ll end up with a pantry that meets no one’s needs.

Prioritize serving clients the best that you can and you may have fewer volunteers, but at least you can be confident that they are empowering your organization to fight hunger with dignity, respect, and abundance.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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The Indignity of Waiting in Line

In 2025, Who Deserves to Eat will publish on the 1st and 3rd Monday of every month to allow me to better balance my time with other food justice projects. Follow me on LinkedIn if this isn’t enough conversation on food access for you!

This time of year, it’s not at all unusual to see food pantries with a line of clients stretching out the door and around the block. Demand for food increases with cold weather, costlier utilities, and the price of the holiday season, but few pantries have the capacity to increase the number of people they can provide food to at the same time.

This results in longer and longer lines of people experiencing hunger waiting to get the food they need to survive, and more challenges and stress for everyone.

Most food pantries occupy small physical spaces while offering limited hours, which contributes to larger crowds of clients seeking help simultaneously.

There are very few situations in which waiting in a long line is relaxing.

Harsh winter weather can make waiting for your turn in the pantry immensely unpleasant and be a barrier to access for those who can’t withstand the weather or stand for the required time.

Few pantries have a setup where shoppers wait indoors or even in a covered space. Those that do allow waiting inside often lead to a tightly packed crowd where people may be uncomfortable or anxious, which can escalate tensions.

No food pantry has all the food it needs for its clients to thrive. Very few organizations can provide their neighbors with what they need to celebrate their health, culture, or community. Many organizations embrace a scarcity mindset by emphasizing what they lack, including encouraging clients to come earlier during distribution to get better quality food, “to beat the crowds.”

This attitude often fosters competition, prompting more defensive attitudes while in line and while shopping. And longer lines increase anxiety as the people closer to the back worry that they won’t get the food they need.

Besides being physically taxing, the demand on time can be a barrier to waiting in line. Food pantries often have distribution hours that cater to the availability of volunteers rather than the needs of their community. That is why many, if not most, food pantries are open during the workday.

Unfortunately, this may mean that people simply don’t have the time to wait in line.

I’ve met many clients running by a pantry on their lunch break, only to see the long line and realize that they won’t be able to get food without risking their job.

The long line can also be a significant barrier for people with children. Even when the weather is pleasant, standing still in a crowd with young kids is not easy. Now imagine doing it surrounded by individuals who are stressed, cold, and hungry.

Managing the pantry line:

Extend your distribution hours. Longer open hours means people won’t have to rush to get there during a concentrated period of time.

Manage your food flow. Every pantry has a different system, but consider finding a way to ensure that people coming at the end of distribution get some food that is just as desirable as what was given away first. I used to set aside a specific section of popular foods so that I had something fun to offer even when the rest of our supply was low. If you’re able to do this consistently enough, you can usually find a community of shoppers happy to come near the end of distribution, which can ease the pressures of the opening line.

Assess physical exposure. Is there a way to move the line indoors? If not, can you cover it, and potentially add heaters? Offer hot tea?

Even if none of these options are available to you, let clients know that you recognize how miserable it can be. Empathy is powerful. I used to have a basket of candy we’d pull out if the line got long (warming cinnamon in the winter, and mint in the summer) and a staff member would distribute it and chat with our shoppers. We apologized for the line and assured them we had plenty of food, and that we recognized the failures of the system.

Remember that for many of your shoppers, if they can’t get food from you, they may not eat at all. Imagine being hungry, and worried about feeding your family, and standing in a freezing cold line surrounded by strangers. It is scary, intimidating, embarrassing, and exhausting. While it’s important that pantries not tolerate aggressive or violent behavior, we need to recognize that we are using a system that deliberately stresses and antagonizes the people we serve.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Food is a Right, Not a Gift

Because gift-giving is voluntary, our society expects us to express gratitude for that honor. We appreciate the intentions of the gift-giver even when the gift itself is not something that is useful or wanted. In general, this is not a bad expectation. It emphasizes the value of relationships over the value of the gifts themselves.

However, when this attitude carries over into food banking, it can quickly grow toxic and counterproductive.

Everyone deserves to eat.

Food is necessary to live, which means if we treat it as a gift, we construct a framework that makes the survival of our neighbors’ dependent upon gifts bestowed by others. While we can certainly argue that American capitalism grants a few powerful individuals the authority to determine who lives or dies, an ethical society shouldn’t accept this attitude.

When fighting hunger, providing food is more urgent than manipulating the relationship of the pantry and shopper.

Historically, this relationship in emergency food assistance has been defined by reinforcing existing inequalities and outdated assumptions about poverty. Food banks and pantries often emphasize their services as a gift to recipients, which undermines the right of our community to be nourished and healthy with no strings attached.

Food banks and pantries provide a vital service for our neighbors who are prevented from accessing food elsewhere. In nearly all circumstances, organizations depend upon volunteers “gifting” their time, labor, and funds to fulfill their mission. It can be quite easy for nonprofits to embrace language around gift-giving to echo the holiday spirit and evoke compassion from their communities.

But when we frame the giving of food as a gift when fighting hunger, we perpetuate harmful assumptions that ultimately inhibit our efforts. It unintentionally constructs a scenario where staff and volunteers expect their efforts to be treated as a gift- which means believing that recipients should express gratitude, and that they aren’t entitled to what they are given. But no one should ever be expected to be grateful for food.

This language reinforces the power imbalance of giver versus receiver and entirely disregards the individual needs of people experiencing hunger. Because our society expects the recipients of gifts to be grateful, it often means any comments or concerns about how the gift doesn’t serve them are unwelcome or ignored.

I can’t count the number of times I’ve heard food pantry staff or volunteers complain about how a client asked for different options because they wouldn’t or couldn’t eat what they were offered, and were annoyed that their gift was not accepted with humility.

The food that food banks, pantries, and meal sites provide is not a gift. It is a human right, attempting to fill a very big hole created by the inequalities built into our society. While anti-hunger organizations do not have the capacity to meet the full scope of the need, they are still vital for helping millions of people make it through yet another hungry day.

We fail ourselves, and each other, as empathetic creatures by maintaining a paradigm that denies everyone the right to be nourished by healthy, culturally sensitive foods.

There will be no new blog post next Monday, December 29. Who Deserves to Eat will return on January 6, 2025.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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The Distinct Challenges of Rural Hunger

I started my food justice career increasing access to healthy foods in several rural communities in eastern Montana and then in eastern Oregon. These towns were small enough that there was little industry, and no local grocery store. Residents had to drive at least twenty miles to buy groceries, and the high cost of fuel meant that this was a trip that few people could afford more than twice a month. The consequences were that food insecurity rates were high.

Both of my communities had small food pantries, one which depended primarily on donated game and beef from local farmers, and another which was stocked with canned goods. While these little organizations might have prevented starvation, they lacked the resources and capacity to really serve the needs of neighbors with dignity and abundance. One of them was well-known for the handsy coordinator who would grope any woman who visited. Many people chose not to seek food assistance rather than endure his harassment, while others had no other option.

While hunger is a problem everywhere, the challenges that my neighbors faced in these isolated, rural communities were different than the obstacles I see for my urban clients. While the root causes are universally barriers to accessing wealth, effective strategies for addressing them are very different.

What are the barriers to rural food security?

Poverty rates are higher in rural America with less access to wealth. Wealth, resources, and industry tend to be concentrated in urban centers.

Transportation needs are higher, and more limited in rural regions. Without easy public transportation, rural living demands use of a car. For people who don’t have one or can’t drive, this means they must entirely depend on other people or delivery services for food access. Obstacles increase with weather disruptions, like snowstorms or extreme heat, which makes communities even more vulnerable to hunger.

Limited wages and economy. Rural jobs are often lower paying, less secure, and depend on having transportation. They also skew towards the agricultural sector, which offers lower wages and less support.

Fewer support services. Food banks, pantries, health clinics, and other services generally concentrate in urban centers. While some isolated communities have food pantries, like the ones I worked with, a lack of education, oversight, and increased racism and discrimination often makes them less accessible or useful.

How can we fight rural hunger?

Support SNAP. The inclusion of additional SNAP benefits during the pandemic and their subsequent expiration in February 2023, provided us with incredibly convincing data demonstrating how effective SNAP is for fighting hunger. The increase in benefits prevented hunger rates from rising, and their expiration produced a significant increase in food insecurity.

SNAP empowers people to make their own food choices, and is efficient because once a family is signed up, they are able to receive and use benefits without additional costs or demands (beyond the state expectations for maintaining eligibility.)

One of the biggest barriers to using SNAP is that the application process can be invasive, and many people may be deterred by the fear that they aren’t eligible for enough funds to justify the effort. Leaning into tools like SNAP Screener that can help people see how much they are eligible for and connect with support on their application are effective ways to encourage participation.

Community development. In many cases, bringing a grocery store to the neighborhood is an inadequate solution if residents don’t have the income or access to utilize it. This is why rural hunger initiatives need to use a holistic lens to empower the community instead of just sourcing food.

Mobile pantries. This is a solution that I both love, but also recognize as vastly inadequate and inefficient. A mobile pantry offers a temporary solution for bringing quality food to areas that otherwise might not be able to reach it. (There are increasing models of mobile grocery stores which bring affordable produce to areas that otherwise can’t access it, which is another great option for people who have the capacity to buy it.) This solution is vulnerable to disruption and may not offer appropriate options for the specific needs of the community, but can also be a powerful way to start a conversation about access, and get people the food they need to eat today.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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How to Help Children Fight Hunger

The winter holidays are approaching, which means many parents are looking for ways to engage with their children during the long vacation. My previous food pantries always saw a noticeable increase in the number of families, or parents reaching out on behalf of their older children, looking to volunteer at this time of year.

When it is done well, parents and children leave their volunteer service feeling enriched and impactful. When it is not handled gracefully, it can be harmful to everyone.

As a food pantry manager, I’ve fielded calls from dozens of parents looking for opportunities to help their children “appreciate how fortunate they are.” Essentially, the lesson they are trying to convey is how lucky their children are that they don’t have to use a food pantry. Framed this way, it emphasizes an “us/them” dichotomy that rarely fosters empathy or understanding of hunger. This attitude reinforces the attitude that visiting a food pantry is shameful, and further perpetuates the myth that poverty is a matter of luck or hard work, rather than systemic oppression and inequality.

I also regularly hear from families wanting to spend December helping the “less fortunate members of their community.” Again, this language emphasizes the differences between them and food pantry clients and may cement them in the minds of their children. Without thoughtful guidance, attitudes like this can perpetuate harmful attitudes around racism, poverty, and inequality.

This type of volunteering is performative and biased, even if well-intentioned. Poverty is not something to be gawked at, and this attitude is harmful to anti-hunger organizations working to emphasize dignity and the belief that everyone deserves to eat.

Volunteering as a family can be a hugely positive and formative experience, but service must be treated with delicacy and respect. Far too often, the people using services like food pantry clients are treated as a vehicle for volunteers to complete their “good deeds” or as examples to illustrate a specific assumption.

There are specific steps that parents and nonprofit organizations can take to fight these tendencies, increase the impact of their volunteer services, and help children develop an understanding of social justice that empowers them to be future changemakers.

For parents:

Find volunteer projects that your children are excited about. I grew up volunteering for the National Letter Carriers Food Drive for over a decade, sorting food at the post office into boxes as the mail carriers brought it in during the annual event. My family had so much fun that we took over management of our post office and staffed the team exclusively with our school friends and their families. Finding activities that your children enjoy can foster long-term interest in volunteering and passion for the issues you’re working on (twenty years later, I’m doing the same work!)

I encourage families with children under twelve to pursue roles that don’t provide direct service to clients. This helps ensure that children don’t interact with clients until they have the maturity to do appropriately. There are still many ways to participate in impactful service like repacking bulk foods at a food bank, managing a food drive, or sorting food boxes or toy donations. These offer great opportunities to have conversations with children about how they are helping- and to introduce the systemic barriers that prevent people from accessing these resources. Parents don’t need to be experts on this subject- but they should put effort into finding an organization aligned with these values.

When children are old enough to do direct service with clients, it needs to be voluntary. The youth who thrive while volunteering are the ones who want to come. Sullen and grumpy children working with people living with hunger degrades the experience for everyone. When parents focus on the lesson or morality of service with reluctant children, it furthers their disengagement and disinterest, and I’ve seen this manifest many times as disrespect towards clients.

For pantries and anti-hunger organizations:

Be clear about and enforce age restrictions for volunteer roles. Almost every time I have been instructed by leadership to make an exception for a donor or volunteer’s grandchild, I find myself acting more as babysitter than pantry manager, or doing damage control with clients. It’s not worth it. If you can make some positions child-friendly- awesome! It’s also okay to have roles that are exclusively for adults.

Model language that combats the idea that you’re helping the “less fortunate” or “needy” in your marketing, literature, and conversations with volunteers. Your community will repeat your words, so deliberately discussing the systemic nature of poverty helps volunteers and potential volunteers adopt this idea over outdated assumptions.

In your volunteer orientation and training materials, introduce the root causes of hunger using language accessible to a twelve-year old. When there are children present, you won’t have to make any changes, and it’s likely that your adult volunteers will also benefit from the simplest framing of this immensely complex issue. This ensures everyone has a clear understanding of your mission and goals in a way that empowers your community.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Food Pantries Fighting Hanger: Bring Snacks!

Have you ever been hangry?

A combination of hungry and angry, hangry is the perfect term for the short temper and dysregulation that accompanies the stress of hunger. I am the ultimate hangry person. When I get too hungry, my tolerance level for everything drops, and I essentially check out until I get some food. My friends and family know that once I’ve hit hangry, we’re not going to get anything done until the situation is rectified.

I know I’m not alone. Hangry is an increasingly popular term because it captures the peevishness that grows alongside hunger. We all know that no one is their best self when they are hangry.

This especially goes for food pantry clients and people facing food insecurity. Hunger amplifies stress, which can be further sparked when facing the indignities that can accompany seeking out food assistance.

Every food pantry I’ve worked at regularly served people who hadn’t eaten in too long. Whether they didn’t have an easy way to travel to the pantry or postponed their visit for as long as possible, it was not unusual to serve clients who hadn’t eaten in twelve hours or more. (I’ll never forget serving a young man at one of my first food pantries who hadn’t eaten in two days. That level of hunger and stress brings enormous urgency to everyone at the pantry.)

Asking someone feeling hangry to wait in a slow-moving line, fill out a tedious intake form, and pay attention to a boring orientation on pantry rules is a big and unfair ask.

Interactions between clients and volunteers can be tense. Volunteers are trying to adhere to the policies they’ve been taught as efficiently as possible, potentially without awareness of the other issues clients might be experiencing.

Clients are often trying to get in and out quickly with as much dignity as possible, which can run contrary to the systems volunteers seek to enforce.

Imposing strict rules on people dealing with hunger, stress, and other challenges can make these interactions harder.

Food pantries and meal sites all experience their fair share of challenging interactions. Our shoppers come with complex stories and high stress that can amplify triggers. But there are few scenarios where getting someone the food they need doesn’t make it better.

How can pantries do better at meeting clients’ immediate needs?

Provide snacks or small bites, like granola bars or an apple, at check in. It doesn’t have to be elaborate, but the opportunity for someone to eat before heading into what is regularly a stressful situation can alleviate some of the anxiety. It also helps build a more welcoming atmosphere.

Allow people to eat in the pantry. This doesn’t mean you have to let people assemble a meal right then and there, but snacking while shopping should be welcomed! Snacking at one of my previous pantries made a big difference in keeping children calm and quiet, which enabled their guardians to enjoy a more relaxed shopping experience and alleviate everyone’s stress.

It’s not too much to ask people to clean up after themselves, and your pantry should already have several waste bins distributed throughout the room. While you may still have to clean up an occasional mess, it should be preferable to escalating unnecessary conflict.

Teach volunteers to check for clients who might need extra support. Even if you don’t have enough snacks for everyone, having something available when necessary can make an enormous impact. I can’t count the number of times where my pantry saw an escalating situation, but getting our shopper a granola bar and a juice box immediately relieved the tension. Also, recognize the emotional labor that goes into diffusing these difficult situations.

Food pantries often serve high numbers of people with specific nutritional requirements. Being equipped to support someone with low blood sugar with emergency snacks should be an expectation rather than an aspiration of all anti-hunger organizations.

Model healthy self-care by ensuring that staff and volunteers also get breaks for snacks and lunch. I once worked at a pantry where I rarely got a lunch break, and it was often my volunteers who pointed out that I needed to eat when my mood started to go south. Modeling self-care helps ensure that everyone is better-prepared and more thoughtful about supporting our neighbors through the next challenge that arises.

I often see pantries seeking to develop a more efficient, professional atmosphere through increasingly strict rules and official looking paperwork. It’s these same pantries who experience increased conflict by placing unreasonable and inflexible expectations on their community.

Food pantries strongly benefit from a friendly, casual attitude over formality. It is entirely possible to develop a professional, respectful food pantry that has best practices for supporting their clients rather than asserting their authority. Offering snacks is a great first step.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Keeping Food Pantries Safe Spaces for Everyone

In conversation with several food pantries this fall, I’ve noticed a common theme. As they serve a rising number of clients with high anxiety and urgent needs, organizations are starting to hire staff whose sole responsibility is pantry security and rule enforcement. While recognizing the need for safety, it’s worth examining this trend and the potential impact.

It’s important that everyone feels safe at a food pantry. Building an inclusive community depends on establishing a physically safe space. Because food pantries serve such a wide diversity of people, this can sometimes be a challenge.

Conflict is not uncommon. People experiencing food insecurity often endure trauma, high stress, and sometimes mental health and substance abuse issues. Hunger is a traumatic experience both mentally and physically, and it’s essential that we respond with compassion and empathy rather than force. All my previous food pantries had occasional visitors we had to navigate carefully because of the potential for unsafe or violent behavior. It is important that food pantry staff have an established protocol for how to manage these interactions while ensuring that everyone feels safe and welcome.

Pantries need to carefully consider how they build a safe space. Most food pantries are run by people of priviledge with no lived experience of poverty, which means they are more likely to trust law enforcement personnel. Many other communities feel less safe with an official in uniform present, which means bringing a security officer into the pantry does not necessarily build a more welcoming environment. Whatever you believe about the police, it’s important to remember that everyone does not agree with you, which influences the conditions you facilitate.

Depending on your location and demographics, fears about immigration enforcement can also impact who feels safe around a security officer. Many food pantry advocates remember the decrease in Latine clients we saw during the height of President Trump’s anti-immigrant deportations. We should expect similar situations to arise again.

In many scenarios, dedicated security officers exacerbate conflict by responding with combative rather than de-escalatory tactics. While having a staff member trained and skilled in building a safe space should be every pantry’s goal, a security officer is unlikely to be the most productive response for building a safe and welcoming environment.

Here are some strategies for de-escalating conflicts and maintaining a safe space:

The biggest mistake that food pantries make is treating poor behavior like a deliberate effort to be difficult rather than a symptom of trauma, fear, or mental illness. Responding to these issues as transgressions that need to be punished fuels confrontation rather than alleviates it. People respond with the same level of energy we direct at them, which means aggressive responses evoke aggressive answers.

Instead, train your team to prioritize above all else that your visitors are food insecure individuals who need help and support. Trauma-informed care recognizes that hunger isn’t the only challenge they’re bringing in the door. Start by checking in with the shopper to see if they have specific needs that help can resolve the issue- it often is as simple as a snack or bottle of water. I can’t emphasize enough how many times getting someone a snack resolved any issues.

Remember the power imbalance inherent to food pantries. Staff and volunteers literally control whether our clients will get to eat today or not. I’ve met teams who’ve grown casual about this authority, which fosters a lack of empathy for the needs of shoppers. Everyone deserves to eat.

Have as few rules as possible for clients to violate. Some of the pantries with the highest levels of conflict also have the most rules about eligibility, shopping style, or food choices and amounts. When we set up situations where we prioritize discipline and obedience, we build opportunities for conflict. What policies are nonnegotiable and which are flexible based on the situation?

Anytime you need to escalate a concern with a client, take it outside of the pantry space even if that means waiting until they are done shopping. If they get angry or threatening, this helps keep everyone else safe.

Volunteers should never participate in confrontation with clients. This should be a trained staff responsibility only, which helps maintain a positive experience for volunteers and avoids fueling negative attitudes towards shoppers who are struggling.

Invest in de-escalation training. The best advice I ever got for working with people who are having a hard day is to speak quieter and slower. As conflict escalates, we talk faster and louder as energy builds. As difficult as it can be in the heat of the moment, making the effort to drop your energy level can induce people around you to slow down as well. Your body language also can either feed or diminish the issue.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Why You Shouldn’t Host Your Own Holiday Food Event

As the holiday decorations have arrived in force at all commercial retailers, I’ve been pleased to see many of them them partnered with barrels and posters collecting for food drives. I’m excited to donate cans at my local rock climbing gym and funds at the grocery store.

However, it often seems like every business not supporting a food drive is now hosting their own holiday meal, food box distribution, or toy drive. It’s a great way to connect with neighbors, market services, and build a positive reputation. But it’s not always the best thing to fight hunger.

While hosting a your own food program sounds great on paper, it’s not as simple as one might believe.

We all enjoy the warm feelings of helping people in need, but if your organization hasn’t hosted before, you may not be well set-up to safely manage and serve hot foods, store and distribute food boxes, or ensure that your services prioritize the dignity of your recipients.

Too often, these kinds of distributions focus more on generating goodwill towards the host than providing meaningful support and empathy for community members.

Even more frequently, these distributions are designed with one particular community in mind rather than the broader population (commonly seniors, children, or veterans). While wanting to support your friends and your neighbors is noble and good, communities thrive when services prioritize those with the greatest need and barriers rather than the people the American business community relates to the most.

Consistency is important to food access. Offering a one-time event can be hard to ensure neighbors know about it, and one-off events can leave people confused without options the following year. Anti-hunger organizations are well-suited for hosting these events because that is what they do. They have established relationships with their neighbors and clients and are trained to safely distribute food in a way that elevates the dignity of all involved. Your local athleticwear store or graphic design studio doesn’t have the same tools and skills.

If you’re suddenly inspired to use your business to make a difference this year, consider why. Are you motivated to ensure your neighbors have access to the food they need to celebrate their community? If so, you are better off partnering with an existing organization that has the capacity, framework, and resources to make the event a success.

If you are interested in hosting it yourself for the marketing potential, then it’s important to recognize that your primary goal is self-promotion rather than food access. When you ask your food bank for support on this project, know that the staff are intimately aware of your motives, and frustrated by your requests.

If you want to host a food distribution because you want to nourish and uplift your people – your church, your apartment complex, your community group, or your clients, think about who in your area is already offering assistance. With very rare exceptions, most food banks require that any distribution be open to any and all who need it, not just specific people.

Encourage your clients, church, or community to explore the services that already exist. Using existing services helps food banks more than setting up new distributions. Established programs have a better understanding of the needs in a region and can better allocate resources without needing to train, certify, and coordinate an inexperienced partner.

Additionally, food banks, who are likely to provide most, if not all, of the food distributed, are already swamped during the holidays. They have limited capacity to onboard and support new and one-time partner agencies. They also may plan most of their holiday food orders around the number of agencies they anticipated serving, so sourcing additional foods may not be easy.

How to have the most impact this holiday season:

Evaluate your focus. Why do you want to host your own event? Do you think you can do it better than anyone else who’s already doing it? If so, why aren’t you doing this work full-time? Using charity as a marketing tool is a long-established tradition, but that doesn’t mean that it’s ethical or effective at addressing hunger. Partnering with an established organization makes everything easier by allowing everyone to lean into their strengths.

Volunteer at an established organization. They absolutely need your help, which saves you from dealing with complicated logistics like unloading pallets, finding places for people to park, or scheduling your own volunteers, and lets you enjoy all of the fun aspects of the work. Established organizations have mechanisms for reaching and advertising to clients, so they can be confident that the community is aware of the events or resources they offer. Existing programs are also likely to have more capacity than first-time, one-off events, which means they are prepared for the demand. As a new resource, you wouldn’t have that confidence, and nothing would be worse than turning people away at the door.

Donate funds to these established organizations. Food banks NEVER have enough turkeys for Thanksgiving (although they occasionally see an increase after the holiday as stores donate the ones that didn’t sell). Having the funds to buy the specific foods for people to celebrate their holiday is hugely empowering. And if you want to keep you money and support more local, donating directly to pantries or meal sites enables them to do more of what they are already doing well, instead of offering a cheap imitation.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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The Future of Hunger in America

No matter how you feel about the outcome of this election, the reality is that if Trump implements the policies he has proposed, food insecurity is likely to significantly increase.

Mass deportation (or even just threats of) will decimate the agriculture community which depends on migrant labor. This will contribute to both food shortages and increased costs.

Separating nutrition programs from agriculture within the Farm Bill, as proposed by Project 2025 (Chapter 10), removes any incentive for compromise between parties and is a deliberate move towards slashing SNAP. (This one really frightens me.)

Further proposals within the document recommend reinstating SNAP work requirements, which are proven to increase hunger and have no positive impact on employment.

The administration also plans to target Universal School Meals, which over the last year have provided ample proof that nourished children have better outcomes. The list goes on.

It’s true we have no idea what will happen, but these are the policies that have been proposed.

What this means is that we can expect significant changes in America’s hunger landscape. The resources we have and the policies we uphold are likely to fluctuate alongside a volatile economy. We face uncertainty, fear, and an increasing disinterest in evidence-based policy. Anti-hunger work is going to get harder.

One of my biggest frustrations of working in the anti-hunger community is that we tend to be reactive rather than proactive. Food bank and pantry staff are overworked, underpaid, and under-resourced, which makes it incredibly hard to plan long-term. But long-term planning is the only way we will make a difference, because ending hunger depends on ending it tomorrow and not just today.

We can amplify our impact if we are prepared for the future, which is why I’m outlining steps that food pantries should take now to prepare for increasing need.

What your food pantry can start doing today to prepare for a changing landscape:

Conduct a SWOT analysis. Does your pantry have the capacity to grow if demand for your services increases? By how much? What are the obstacles to that growth?

I fully recognize and empathize that we are entering the busiest time of year for this industry, but doing this now is the only way we can prepare for future changes that could very well overwhelm our services.

Clarify your organizational values. While I’m sure you’ve got beautiful mission statements on the wall of your pantry, it is important for food pantries to be clear about whether they are a safe space and who they are dedicated to serving. The Trump administration has shown enthusiasm for attacking marginalized communities like BIPOC, LGBTQ+, migrants, and others. People within these communities are rightfully concerned about their safety in all public spaces, given the increase in hate crimes we saw during his last administration. Food pantries can be proactive by deciding if they are safe for these communities. If you want to keep serving these communities, you need to prove they are welcome.

I know that there are plenty of organizations and staff that aren’t interested in being these safe spaces. It’s important that everyone share this information- so advocates know where we can safely refer our clients and direct resources. If your pantry doesn’t want to serve LBGTQ+ shoppers, I certainly don’t want to send them to you.

Build safe spaces. This means establishing a staff and volunteer team committed to genuinely welcoming vulnerable communities. Teach your team about the importance of pronouns. Source culturally specific foods, and celebrate them. Do your shoppers see their communities represented among volunteers, staff, and leadership? A future blog will specifically examine building safe physical environments and the trend of food pantries hiring security staff. If our neighbors are fearful of law enforcement, a security agent can deter them from seeking food assistance.

Assess eligibility. Who do you serve, and who do you have capacity to serve? One of the major food access programs in my region uses federal welfare eligibility as their primary qualifier for services. What happens if the administration adds requirements that cause people to lose benefits? I will be looking for whether this organization changes their eligibility requirements, or if they allow the disqualification of thousands of their shoppers because of federal changes. Who do you serve, and/or who do you have capacity to serve? Who might need more help in the future?

Teach your volunteers and broader community about the value of a well-nourished world. When everyone is well-fed, we are all stronger. Policies that eliminate food access resources are intended to punish individuals for behaving differently than we think they should. But these efforts to deprive our neighbors of the food they need to survive do not help anyone. They hurt us all.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Fighting Hunger Vs. Food Justice

For most of America’s history, anti-hunger efforts have focused on getting food into the hands of people who need it. An essential component of survival, we prioritize efforts to sustain people needing nourishment today. This is why this work predominantly manifests through services like food pantries and meal sites. As important as it is, this strategy does nothing to help people access food tomorrow.

The emergency food access industry often argues that by freeing people from spending money on food, we’re helping them save up to escape poverty. Realistically, this is unlikely.

If food was the only thing that was unaffordable, maybe it would make a difference. Unfortunately, poverty also makes appropriate housing, healthcare, transportation, and childcare inaccessible. While providing food aid might allow individuals to reallocate the dollars they would have spent on food, it’s unlikely that families have enough to save rather than spend it on other essentials.

While I enthusiastically believe in the need for the services provided by food pantries and meal sites, it’s important to recognize their inadequacy. Without deliberate efforts to address the root causes of hunger, they simply maintain a system that leaves too many people without the food they need to thrive.

This is why we need food justice.

While I find myself occasionally using anti-hunger and food justice terms interchangeably, it’s important to recognize that they have distinct meanings.

Fighting hunger means getting food into the hands of people who need it. Food justice seeks to change the systems preventing people from accessing food in the first place.

Anti-hunger organizations focus on food access for individuals. By their very nature, these efforts treat hunger as a personal, rather than systemic, failure.

In contrast, food justice explicitly calls out the systemic barriers that perpetuate hunger like racism, sexism, unaffordable housing, and inaccessible healthcare. For organizations such as food banks who have long staunchly maintained their “apolitical” status, going anywhere near these controversial issues can be terrifying.

This is an area that increasingly causes discomfort in anti-hunger organizations unwilling to step away from the narrative of hunger as an individual problem precisely because it means examining systems of oppression.

We can’t effectively fight hunger without pairing the fight against hunger with food justice. Without examining root causes, food banks will never meaningfully influence the problems that bring food insecure individuals through their doors. But without providing immediate food assistance, food justice efforts may induce change too slowly to help people facing hunger today.

How can food access organizations introduce food justice to their communities?

Educate your team on how hunger is a systemic rather than individual problem. If your organization is gun-shy about discussing controversial issues, you can start by focusing on how some people can’t afford food because of a lack of jobs, affordable housing, or accessible healthcare, which allows you to stay clear of more controversial topics. (You should be prepared to dig into these challenges, but I understand that for many organizations this transition will be slow. I encourage you to take a slow approach rather than avoiding it completely).

Start an advocacy program, whatever that looks like for you. Provide resources to help people register to vote, or advocate for SNAP, WIC, and Summer EBT. Start a conversation about what systemic problems perpetuate food insecurity in your community.

Examine the language you use when you talk about clients to donors, volunteers, and other community members. If it’s not the same language you would use in front of your shoppers, then you need to revisit your standards of dignity and respect. I emphatically believe that how we talk about hunger is the most influence thing shaping how we treat it. Take an active role by choosing your words.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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How We Talk About Hunger Matters

At one of my past food pantries, I worked with a collection of predominantly older, wealthy, white volunteers without lived experience of hunger. They were interested in addressing hunger, as demonstrated by serving at the pantry, but many entered our organization centering fault and responsibility for hunger on the individuals experiencing it.

Working in this job gave me valuable experience learning how to teach these volunteers to reevaluate their assumptions, but also showed me the importance of developing a framework to facilitate this growth. Few people change their mind after a few conversations, but can slowly internalize and adopt ideas they are consistently exposed to.

By repeatedly emphasizing important concepts of fighting hunger, I found I can incrementally change their interpretation of food insecurity.

The more I do this work, the more I recognize the value of being thoughtful in how we frame hunger. How we think about it directly impacts the decisions we make when choosing how to address it, and if we are tactical, we can amplify our impacts through the words we use to discuss it.

Concepts to embrace:

We never know the whole story, and it’s never our business. It’s important to start having these conversations before a situation occurs where volunteers need to be redirected. I want my volunteers to react with empathy rather than judgement for every person who walked up to our door, and that means spending a lot of time brainstorming all the possibilities and challenges that can force someone into food insecurity. (Situations such as someone driving up in a nice car or carrying expensive belongings often prompt the need for this conversation.) It’s also a good opportunity to discuss the situations that force people into food insecurity, rather than their choices.

The resources offered by food pantries/ banks/ emergency assistance programs are ALWAYS inadequate. I regularly remind our volunteers of all the essentials we don’t have, which encourages them to treat our shoppers more empathetically. This helps our volunteers respond with greater compassion when working with someone dealing with panic, trauma, or fear whose needs can’t be met by the organization. It also produces an extra sense of accomplishment and pride when we are able to provide more of the support that someone needs.

Everyone deserves to eat. It’s a simple concept, but one that needs to be continuously reinforced by fighting cultural assumptions that food must be earned. People without jobs deserve to eat. People dealing with addiction deserve to eat. People with criminal records deserve to eat. My volunteers and I, and indeed, any food pantry or food bank staff, have no right to make judgements otherwise. Exploring the qualifiers we carry in our own minds can help volunteers reassess this value.

Fundamentally, we need food to live, and basing our work in this idea makes it harder to oppose.

Concepts to avoid:

Anything relating hunger to food shortages. Hunger is not a food shortage problem. Even in famine-stricken areas, the wealthy still eat. In my food pantries, I make sure to regularly have conversations about the barriers to getting food to the people who need it, including the inefficiencies and indignities of food banking itself. This helps center the conversation around poverty and oppression rather than bad luck or personal responsibility.

Treating hunger as an individual choice. No one makes bad decisions that leads them to food insecurity. People often make decisions different from how I would make them, but that is based on our different backgrounds, circumstances, and understanding of the world around us.

We all have to make tradeoffs, and it’s important we not penalize people for making the best choice they can.

Everyone is looking for a way to make enough money to thrive, and everyone has different tools helping or hindering them from doing so. Consistently talking about hunger as a systemic problem helps redirect our societal tendencies to treat hunger as a personal failure.

Relating poverty and work ethic or effort. Our society embraces the idea that hard work begets success, which allows us to pat ourselves on the back while ignoring the struggles of people we don’t think are working hard enough. This attitude justifies choosing not to support others with the idea that they need to “earn” their basic needs. The reality is, most people experiencing hunger and poverty have very few opportunities to work harder or earn more money. As long as wages fail to match up with costs of living, discrimination continues, and inequality persists, all the hard work in the world will have little opportunity to lift people up.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Healthy Foods Aren’t Always Fresh: Improving Access

I recently found myself wrestling with the use of the words “healthy” versus “fresh.” In the food access (and wellness) fields, we often use these terms interchangeably when talking about diet, but my ruminations made me consider how it might not always be the best practice in the context of food justice.

Fresh foods are those that have undergone minimal processing, and usually need to be consumed shortly after harvest or collection. Fresh foods are generally considered healthy because they are generally whole foods without any of the additives that define our industrial food supply. They offer the simplest opportunity to consume our daily nutrients.

While most fresh foods are healthy, not all healthy foods are fresh. When it comes to fighting hunger and building food access, this is an important distinction.

Fresh foods can be hard to access. The weather in my hometown of Portland, Oregon, has quickly transitioned to fall, which means my garden is rapidly declining in productivity and many farmers’ markets are soon closing for the winter. Fresh foods will become harder to access as the season progresses, and the options at the grocery store will have to travel greater distances with variable quality.

When we place an emphasis on healthy foods being exclusively fresh, we add extra barriers for individuals who may not be able to access this option. At every food pantry I’ve ever worked at, I’ve encountered shoppers who were apologetic about their “bad diet” because they didn’t have a refrigerator or cooking capacity to choose fresh foods, regardless of what else they were eating.

Consistently accessing fresh foods requires easy access because it has a limited shelf-life. Food pantry clients often limit their shopping excursions to once or twice per month to minimize time and transportation costs, which means they only eat fresh food for a couple days after each trip.

Fresh foods also often require refrigeration and extra preparation to use, which can be beyond the capacity for someone with limited storage, inadequate tools, no time, or physical limitations. When we insist that eating fresh food is the only way to eat healthy, we mislead too many of our neighbors into believing that they are eating wrong.

When we teach people that their only options are inadequate, we foster discouragement and defeat. Food shaming never improves outcomes.

It is entirely possible to eat healthy without fresh foods. In many scenarios, preserved options are more nutrient dense because they were harvested and preserved at the peak of ripeness.

How can we foster access to healthy foods without focusing on fresh?

Many pantries have started to implement systems for helping clients recognize healthier options, like the Supporting Wellness At Pantries (SWAP) system. It’s a simple and efficient way to uplift the nutritional qualities of shelf-stable goods common to pantries. This helps highlight the value of preserved options without comparing them to fresh foods.

Start these conversations with staff and volunteers to ensure they’re familiar with barriers to fresh food and the value of preserved options. Our world is very eager to find a magic bullet for health, and it’s important that volunteers don’t reinforce this idea in the pantry. Presenting a challenge to develop healthy choices from the shelf-stable section can be a great learning experience for volunteers, and help them think about the nuances of food insecurity a little more.

Embrace frozen foods. It was revolutionary when one of my previous pantries recognized the potential of frozen options. Our supply constantly changed, but having a spot to consistently offer frozen vegetables and a mix of other options was an efficient option for clients to load up. While this does demand an extra piece of equipment, there are many organizations (and even food banks) that offer funding and grants for the purchase of freezers and other tools to facilitate frozen distribution.

Focus less on individual healthy or unhealthy foods, and more on the meals they can create. Healthy food is more than the sum of its nutrients, and we do our communities a disserve when we adopt a black/white perspective. Health comes from the security of knowing where your next meal is coming from, from the joy of connecting with your community, and the confidence of nourishing your body with what it needs.

It is important to recognize we should continue increasing access to fresh foods. One option is for pantries to remove their limits on how often clients can visit (whether they be monthly, bi-weekly, or weekly). Food pantry produce rarely lasts very long, so increasing pantry access would significantly improve fresh options, as long as the pantry has the systems, inventory, and paradigm to support such a move.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Making the Most of Your Food Drive

As we head into the holiday seasons, heralded by the arrival of twenty-foot-tall skeletons and inflatable black cats, most anti-hunger organizations are finalizing plans for their winter food drive. Food drives have long been a staple of food access work- they are a great mechanism for collecting food while increasing community engagement and awareness of their mission. Nearly all food access organizations utilize this tool.

But there are significant shortcomings and challenges that accompany food drives. In this post, I’ll share what some of those are, and ways that organizations and community members can navigate them.

Food drives are fantastic for many reasons. They bring much-wanted variety to a food supply that can often grow monotonous when depending on bulk food bank donations. They offer a tangible way for community members to connect with your organization. Personalizing donations are a beautiful entry point for neighbors to have discussions about the reality of food insecurity. Sorting donations is a great task for the huge influx of volunteers that nonprofits often see during the holiday season.

But these same benefits also present challenges.

Most food banks have specific food needs, based on what items they’ve been able to source elsewhere, and these needs can vary month to month. Unless it’s an incredibly targeted food drive (I’ve seen breakfast cereal or peanut butter specific events), food drives may not meet the food pantry’s highest food needs. While all donations are impactful, targeted aid is the most effective for fighting hunger.

The foods most in demand are often the most expensive, which means they are also the least likely to be donated. My personal mission is always to increase donations of spices and seasonings, but their high cost makes them some of the least donated ingredients. While I enthusiastically encourage people to donate foods that make them happy (because it helps remind them that people experiencing hunger are just like them), this builds community engagement more than an appropriate food supply.

Food drives are also a LOT of work.

My previous pantries supplied donors with donation barrels that we would try to both deliver and pick up. This required a volunteer or staff member to make extra trips during our busiest time of year, generally in less-than-ideal weather conditions. It felt worth it when we picked up hundreds of pounds of food, but often one or two hours of driving and days of coordination yielded little more than twenty or thirty pounds. While the donor absolutely deserved our praise and gratitude, this is not an ideal use of time. Many organizations hosting food drives also like to provide personalized signage and food requests, the development of which often falls on to food pantries. The amount of labor that goes into facilitating a food drive may not produce a similar payoff.

Once the food has been received, it needs to be organized. Delivered in overflowing boxes, bags, and barrels, food banks or pantries must sort it into categories that allow them to efficiently manage their distribution, be it in prepacked boxes or on grocery-style shelves. This responsibility usually falls to volunteer groups, who often sign up for one-time shifts during the holidays.

Under the supervision of a staff member, volunteers evaluate the food to ensure it’s safe for distribution (inevitably someone donates homemade preserves, goods without a label, or a bottle of alcohol- all unallowable options that must be discarded). These types of shifts are often fun but highly chaotic and have varying degrees of efficiency for the amount of work that actually gets done. While they are a perfect way to get volunteers into the door of their local food pantry, they are less successful at helping these organizations meet their day-to-day responsibilities of serving clients.

Additionally, this labor- and time-intensive task can mean that donations sit taking up space until they can be addressed. Sometimes this means organizations cannot accept other donations until food drive is sorted and distributed. This can be a significant problem for pantries with limited storage capacity.

How can we make food drives more functional?

Food banks (and some pantries) have significantly more buying power than the average individual, which means donated funds can buy much more food than an individual in their local grocery store.

One of the most efficient ways to maximize capacity is through virtual food drives– where neighbors donate funds, or even choose to buy specific items which ensure the food bank gets the best rates as well as the foods they most need.

Transitioning food drives to virtual, while still leaving room and opportunity for the donation of physical goods, is ultimately more accessible and efficient for everyone.

The one challenge this leaves is it reduces opportunities for large groups to volunteer together with food pantries, who often cannot accommodate their size or offer responsibilities to work together during day-to-day operations. In this scenario, food banks who do still have the capacity and need for larger shifts should step up to ensure these volunteers have a place to channel their energy while also connecting them with impact on the local level.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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It’s Time to Empower Leaders Who Know Hunger

I recently had the opportunity to consider a position as a leader in an anti-hunger organization, but it quickly became apparent that the priority skillset for this position was financial management rather than food security. I am incredibly confident that when the position is filled, it will be by a man with a background in banking or investing rather than nonprofits.

While I recognize the significant financial responsibilities of running an organization, I argue that it’s hard to solve a problem you don’t know much about.

This is one of the reasons why hunger policy so easily goes astray- it’s mostly written by people with no lived experience.

(To be clear, I don’t have lived experience of hunger either. This incident simply highlights for me the reality that this industry is one which rarely prioritizes leadership from subject matter experts.)

Modern day society generally accepts that people are wealthy and successful because of hard work and good choices, and that poverty results from laziness and failure. The result of this thinking is that we deliberately seek leadership from people we view as successful, which excludes anyone intimately familiar with poverty.

More than half of our Congress are millionaires– are we really surprised when they are ignorant of the burden of the cost of groceries or childcare?

This practice facilitates policy decisions based on how these wealthy individuals feel about hunger rather than the reality of the experience. It perpetuates solutions that are often inadequate, ineffective, and sometimes harmful to the people they intend to serve.

Luckily, we are in a time of transition in the movement to end hunger. In the last couple years, the field has made significant progress in uplifting the voices of people with lived experience. When we recognize that poverty is a societal, rather than individual problem, we can appreciate the incredible skills, strategies, and strength of people who live it.

Nonetheless, nonprofit leadership roles in the US continue to be dominated by wealthy, white individuals without lived experience of poverty or hunger.

The transition to elevate those with lived experience into leadership has been slow. This requires a redistribution of power, and few people or organizations relinquish their advantages willingly.

While running a nonprofit requires strong leadership and administrative experience, it’s time we broadened our definition of what a strong leader looks like to ensure we are uplifting the people most capable of addressing society’s biggest problems.

Instead of prioritizing financial success in our leaders and hiring anti-hunger experts, why don’t we prioritize anti-hunger experts and hire the staff who can help achieve their ambitious agendas?

What are the qualities necessary for leading an effective anti-hunger organization, if we’re not focusing on business acumen?

A clear vision. Anti-hunger organizations choose from a variety of goals, including ending hunger, preventing starvation, offering temporary aid, or ensuring everyone has equal access to an emergency supply.

Clarity of vision starts with executive leadership undertaking thoughtful reflection, study, and goal setting with the explicit recognition of the privilege and experience on their team. When leadership doesn’t have a reality-based vision, staff and volunteers must create their own which may or may not align with that of the organization.

An overflowing well of empathy. Serving people living with poverty, trauma, and hardship every day is incredibly taxing. It can be easy for leaders who aren’t doing the on-the-ground implementation to grow complacent or blasé about the impacts of this experience on clients and staff. Anti-hunger leaders should endeavor to learn about and understand the challenges of this work from both sides if they don’t have lived experience. A leader lacking empathy for the challenges of living with hunger or the emotional fatigue of fighting it does their community a disservice.

Trust. It is essential that leaders trust the experience and insight of staff and clients who fight hunger daily. Leaders may have great ideas about how to manage clients or food flow that are utterly impractical, so they need to trust their staff’s expertise. All employees also need to trust the people they serve, which starts with letting go of the assumptions our society clings to about poverty.

When we assume that we know what’s best for someone else, we stop serving our community effectively.

Respect. A lack of respect for clients reflects in how services are provided. For an industry already stigmatized, adding to the discomfort of visiting a food pantry increases the risk of hunger. A lack of respect for staff translates through the low wages, heavy workloads, and lack of input in upper-level decision making which factors into high levels of burnout.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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How Hunger-Free Communities Benefit Us All

Today is the last day of Hunger Action Month, a time to raise awareness about the prevalence and reality of hunger in America. I firmly believe that the way we think about hunger is the primary obstacle to solving it, so this month I have focused on challenging the assumptions we’ve been conditioned to accept, and offering new tools for taking those ideas out into the world.

In today’s political climate, it’s easy to fall into the trap of assuming that someone who doesn’t agree with you has completely different goals and interests. Election season is the prime time for the media and political campaigns to capitalize on fears that someone else’s interests diverge too far from our own to ever find compromise.

Despite the division that permeates much of the public sphere, the reality is that we have more goals in common than we have differences. We all want crime to drop, and to enjoy clean air and safe water. We want our neighborhood schools to be recognized for their excellence, and to find jobs that align with our values and appreciate our skills. We want a world where we can celebrate that hard work and dedication got us to where we are today, without a hint of unearned advantages. No matter which side of the political spectrum you land on, these are common aspirations for people all over the world.

We run into conflict when we decide that other people don’t have these shared goals. This “othering” helps us justify targeted or unfair treatment.

I regularly hear people worry about individuals using food pantries who don’t really need the food, a fear commonly used to justify harsh restrictions and limitations on access. I like to ask the worried person if they have ever used a food pantry when they didn’t need to, and they always recoil in offense. “Absolutely not!”

When asked what makes them different from someone regularly shopping at a food pantry, there’s no answer.

Our society is quick to sort people into winners vs. losers, with little consideration for how naïve and destructive this tendency really is. Our world is better when our neighbors are food secure, which means when we treat people experiencing hunger poorly, we have a negative impact upon our own lives.

Whatever we believe about what an individual has earned or deserves, a well-fed, healthy neighborhood is safer, more stable, and has a stronger community.

We all benefit from ensuring the people around us have the food they need to thrive, no matter what conditions lead to that security.

It is short-sighted to sacrifice our own well-being just because we believe others don’t deserve the help. Fighting hunger benefits everyone

Food secure communities experience less crime and violence.

Well-nourished students learn better and are less disruptive to their peers, which benefits the entire classroom.

Food insecurity and diet related diseases increase strain on our already not-awesome healthcare system, and the high costs push our neighbors into financial crises that taxpayers must help cover. Nourished families improve healthcare for everyone.

Food insecurity often precedes houselessness, so active efforts to fight hunger can reduce the number of people in our cities and communities who are unhoused.

It’s ridiculous that we live in a world where too many people would rather deal with the negative implications of hunger rather than solve the problem, just so that someone doesn’t get help we don’t think they’ve earned.

As we wrap up Hunger Action Month and head into the height of election fever, I implore you to remind your communities that hunger hurts everyone, including ourselves, and that fighting and preventing hunger is one of the most effective ways we can enhance the quality, stability, and dignity of our own lives.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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