Find the Right Balance Between Healthy and Comfort Foods

Recently, while doing a quick walk around our food pantry perimeter after we closed, I saw one of our clients sitting in her car eating a box of four chocolate-covered strawberries. I imagine that she is a mom who was about to head home for an evening of family and responsibilities, and it makes me happy to see that she got a break, however brief, to enjoy a fancy treat all to herself. 

American society identifies hard work as the key to success, which means our culture is eager to vilify people living in poverty as lazy, entitled, and unmotivated. I’m sure there are some who would condemn this mom for taking a break, eating unhealthily, or not sharing her family.

In our food pantry, we recognize that food is just as important as a tool for self-care as it is a vehicle for nourishment. For some, cooking an elaborate healthy meal helps them feel nourished and competent, while other people find comfort in a bag of potato chips or cookies. We all have these habits and traditions, but it is primarily low-income individuals who are berated for careless eating or lack of cooking skills. This is one reason we see such aggressive advocacy for policies that limit access to unhealthy foods for low-income individuals.

Beyond the fact that we know ignorance is rarely the root cause of these choices, the focus on nutrition neglects the reality that food is a powerful tool for self-care. In the same way that I like to treat myself to a little bit of chocolate with my morning cup of coffee, or my partner finds joy in a bowl of fresh popcorn in the evening, food is a powerful way that humans take care of ourselves.

When I was at my sickest and unable to eat my normal diet, I learned just how much I use food to manage my mental and emotional health. It was agony to no longer be able to drink my normal cup of black tea, and abstain from the flaky fresh biscuits my coworker taught me how to make. 

While it is essential that we continue to emphasize and facilitate access to healthy, fresh fruits and vegetables for everyone, it’s also important that we not ignore the value of foods that we use for our mental and emotional sustenance.

In food pantries, shoppers are regularly limited in their access and choices. They are forced to make decisions about what foods they need the most, and what they can go without for another week.

More and more anti-hunger organizations are working to develop nutritional and donation policies that more closely manage the types of food that they accept and distribute. While fighting to increase client access to fresh fruits and vegetables should absolutely be a priority, it’s also important for these policies to appreciate the value of offering other options rather than eliminating them altogether.

For an individual who is stressed and worried, finding a bag of potato chips for their kids at the food pantry may help them relax, knowing they can both feed their family and also help their kids feel like kids, with all the same options their neighbors and friends have.

It is challenging to establish a balance between healthy and comfort foods, but this is exactly what food banks and pantries should aspire to do.

Our food pantry places fresh produce front and center and has been working hard to increase our supply so that clients can really celebrate in our abundance. But we also work hard to make sure that our shoppers feel good about all their options, and don’t feel like they are being limited or judged even if the fresh options don’t work for them.

How can we balance healthy and comfort foods in food pantries?

  1. Fresh produce is prominently displayed in the center of the pantry lobby, but we also offer potato chips and sweets as they are available through the donation stream. We have them mostly displayed at checkout (much like at a grocery store,) where they are grabbed last minute as people exit the building. For families anxious about their food supply, their carts are often already full and topping them off with some bonus treats feels welcoming, appropriate, and responsible.
  2. We are vocal about letting our clients know that we want them to take what they need and offer no judgement. Whether they leave with a shopping cart brimming with collard greens or bags stuffed with flaming hot Cheetos, we work hard to educate our volunteers not to comment or judge the food choices of others. No one should be ever be shamed by their food choices, but especially not in a food pantry where there is already so much trauma and emotion present in the experience.
  3. We celebrate when our clients find the food that they need. Volunteers know that we are here to help our community, and someone leaving with a shopping cart full with food (that they themselves chose) is exactly why we do this work. Ultimately, we want our neighbors to have the foods they need to thrive, and we recognize that they are the sole best judge of those needs. By offering as many healthy options as we can alongside foods that provide emotional comfort and joy, we have options that ensure everyone who visits us feels welcome and nourished.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Do People Work Less When They’re Food Secure?

“I might not see you again,” one client solemnly informed me the other day at our food pantry.

This sounds foreboding, but it’s a statement I hear somewhat regularly, and is cause for celebration. This shopper was telling me about his new job and how he hoped once he got his first paycheck, he might not need our food pantry services any longer.

One of the main concerns that people often voice about food pantries and emergency food assistance is that providing aid disincentivizes hard work. There’s an assumption that receiving any help facilitates laziness and exploitation (based on the faulty belief that poverty is a personal choice rather than systemic failure).

In my experience, this couldn’t be further from the truth.  My clients proudly tell me how long they managed to go without visiting a food pantry, whether it was weeks or months. They share with excitement when a household member gets a raise or a new job that empowers them to visit less or stop coming altogether. I hear gratitude for our services, but real enthusiasm in their voices at the prospect of no longer utilizing our help.

Food assistance has never been, and will never be, a disincentive to work.

Although the cost of food is ridiculously high, the other costs of living like healthcare and housing mandate that people have a source of income even when food is easily available. Providing food assistance does not encourage anyone to be lazy.

Why does this idea persist?

One of my regular clients works nights in the warehouse for a certain online global retailer, and they often come to the pantry after their shift and take a nap while waiting in line before we open. Sleeping at 9am in front of the food pantry may look lazy to some, which is why it’s so important we check all our biases at the door.

Food pantries tend to have awkward hours, based on the availability of volunteers rather than the times people experiencing hunger need access to food. Because volunteers are predominantly retirees, this may mean pantry hours are better suited to serving people who are un- or underemployed than full-time workers. My own pantry is open weekdays from 10am-2pm, which are legitimately difficult hours for someone working a full-time job, especially when you consider the long line that sometimes has clients waiting for up to an hour. Because of this scheduling challenge, pantries may self-select a clientele that is not working full time or a traditional work schedule, which can reinforce community biases that our services enable laziness.

Why Food Assistance Doesn’t Disincentivize Work:

Our food pantry will never have all the essentials for someone to comfortably feed themselves without doing their own shopping.

Pantries rarely have things like spices to make a meal taste good, and we’re chronically low on staples such as cooking oil, salt, and coffee. There are very few opportunities for a food pantry to completely free its’ clients from buying any food. Almost all food pantry clients must spend some money on food to make their diet palatable and healthy.

Even if our food pantry had exceptionally good food options, the high cost of living in our area demands other sources of income.

The Portland-Metro area has astronomically high housing costs, which means even people with full-time jobs may not be able to afford food after they’ve paid their rent and utility bills.

After food, the number one request for resources we get is for housing assistance. And tragically, options are limited. There’s often little I can do for a worried family besides making sure that they have as much food as I can give them. There is no scenario where I give them so much food that they can reduce their hours or quit their job.

If you, my reader, make enough money to cover your basic needs, why do you keep trying to do better?

My guess is you have goals, both monetary and professional, that you hope to achieve, and you know they require hard work, time, and dedication. Why does society think people who use food assistance are any different from you?  


Many of the assumptions we carry about people experiencing hunger are based on the premise that people living in poverty are fundamentally different- in their goals, their version of success, and the pathways they take to get there. While it’s important to appreciate the diversity of visions within our community, this concept of fundamental differences is used to justify the idea that our own success stems from hard work rather than systemic advantages.

Understanding and eradicating hunger starts with recognizing that people experiencing hunger want all the same things anyone does- safe, comfortable housing, delicious, nutritious meals, a healthy work-life balance, and the opportunity to treat themselves every once in a while. Calling out the myth that food assistance facilitates laziness helps us advance the real work to ending hunger- ensuring everyone has access to the same advantages and wins.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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Don’t Let Your Heart Write Anti-Hunger Policy

Hunger is an emotional subject. Any human who feels compassion and empathy should feel discomfort at the idea of another person going hungry. Unfortunately, the passion it carries also results in the development of policies fueled by this emotion rather than data and evidence.

American society has internalized assumptions about who is hungry and who deserves assistance, and too often these biases result in weak or ineffective policies that respond to feelings rather than reality. We see this prioritization of emotion over data at all levels, from local to federal policy.

Food pantries implement limits on food items so that no one can take too much, based on the assumption that people are greedy, selfish, and don’t know their own needs best. SNAP benefits have work requirements, reflecting the idea that people living in poverty are lazy and won’t work unless forced to. Anti-hunger resources for seniors and children far outweigh those for working adults, based on the idea that some populations have the power to extricate themselves from hunger while others are helpless against it.

These policies tell us far more about our own assumptions than they address the reality of the problem.

Although food banks and anti-hunger organizations are growing increasingly sophisticated in their advocacy efforts and focus on the root causes of hunger, and can utilize data to back it up, not all organizations have the capacity or access to the same level of expertise.

Food pantries often lack staff or volunteers with experience working with data, which means even if they collect relevant information, they may not fully understand what it means or how to use it to advance their efforts.

This is a huge opportunity lost, because as the implementers of on-the-ground anti-hunger efforts, food pantries have some of the greatest opportunities to influence how well their community eats.

As recipients of both federal and state funding and other donated resources, food pantries are obligated to collect a certain amount of information from the people they serve, including age, declarations that they meet income eligibility requirements, as well as recording how much food they distribute. Additional information collected varies based on country or state, coalition membership, and the pantry’s own interest in data.

Here are three things food pantries can prove immediately with the data they already collect:

Hunger rates are predictable.

Every year, our pantry sees a significant increase in clients from September through December. Without fail, the summer slump ends the moment school starts, peaks in November before Thanksgiving, and finally begins to slow down mid-January. Anti-hunger organizations should not be surprised to see these fluctuations throughout the year, and should plan accordingly. Rising inflation clearly correlates this year with increasing food insecurity. We have no excuse to be surprised by the increasing need, yet too many organizations are shocked and overwhelmed at the demand every holiday season.

This graph shows my pantry’s total client visits since April, 2022 (when we reopened as a grocery-style model). The jump in March, 2023, is due to the expiration of pandemic-era SNAP benefits. Using past trends, this graph makes predictions for the numbers we’ll receive this winter. (I’ll keep you updated on how accurately this plays out!)

Food pantry clients work.

Most food pantry households have at least one member who is employed. Although our society is eager to assume that people utilizing welfare seek to exploit the system, the employment status of pantry clients proves otherwise. Food pantry clients are eager for work, but they regularly struggle to access well-paying jobs (as non-food pantry clients also must recognize). Surveys and anecdotal evidence can quickly disprove the myth that people use food pantries to avoid employment.

People don’t take food they don’t need.

Everyone knows what foods they need to thrive. Recognizing this, there is increasing popularity in the grocery-style food pantry model, which allows clients to select the items they want rather than receive a prepacked selection. The implementation of this system has demonstrated that shoppers know what foods they will and will not use. Clients rarely take everything that is offered because they don’t want to take what they won’t use, contrary to popular assumptions. Assessing what foods people take and in what amounts provides ample evidence that clients know their own needs best and are not taking food they won’t eat.


This is only a short list of the assumptions that food pantries can dispel through data. With a commitment to evidence and interest in continuing education on the part of leadership, food pantries can use the information they already have to create effective, powerful policies that empower their shoppers rather than play out their biases.

The only way that we can effectively reduce hunger in our communities is through the development of policies that are based on reality rather than the assumptions in our gut.

The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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How Food Pantries Can Support Those Without a Kitchen

I once lived in an apartment on a quiet street where my dog woke up annoyingly early for the first walk of the day. One summer, I noticed a young man regularly sleeping in his car on our street.

My morning dog walk often coincided with passing him as he brushed his teeth and put on his dress shirt and blazer. Then he’d drive away, presumably to work, where I would guess that no one knew he was living in his car.

Our society has a very narrow idea of what it looks like to be houseless, typified by mental illness and substance use, which massively fails to understand the nuances and complexity of the experience. These assumptions can also cause us to misinterpret the food needs of people who are not securely housed.  

Houseless vs. Homeless

The words we use carry power, which is why it’s important to be thoughtful and reflective of our choices.

In my food pantry, we are intentional about using the term “houseless” rather than “homeless.” Because the term “home” encompasses a structure as well as our surrounding relationships and support system, “homeless” implies that someone doesn’t belong, both physically and socially. Although some of our clients lack a physical house, many have strong roots and relationships in the community that should not be dismissed or erased. This is their home, no matter where they live.

Our society tends to assume that people who are houseless only live on the street. The reality is there are many ways someone may be without a consistent place to stay.

  • People who lack a physical house may jump from couch to couch in friends’ homes.
  • They may live in a long-term hotel or a shelter.
  • We serve an increasing number of people who are staying in their cars.
  • Some individuals have a car which allows them to travel to a camp in the woods for greater privacy and safety.
  • I’ve met individuals who rented a self-storage locker and lived there for months at a time.

Particularly in the Portland Metro area where housing costs are incredibly high, it’s entirely feasible that someone can have a steady income and a car but still not be able to meet the demands of a rental deposit and consistent bills. Without the capacity to prep or store food, it can be hard to access the food they need to thrive and be secure.

We often don’t know if people are houseless when they enter our pantry. When they don’t meet our visual expectations of an unhoused person, we often assume they are securely housed, which can influence the foods that are offered to them.

Accommodating Diverse Needs

The foods that food banks and pantries offer are generally not well-suited to those experiencing houselessness. Especially with the growing push for healthier, from-scratch options, food pantry resources increasingly require access to a kitchen and cooking implements.

Without consistent housing, our clients may not have a refrigerator to store food, a saucepan for cooking it, or even a fork to eat with which limits what these shoppers can eat.

Our food pantry is located downtown in a major metropolitan area with a significant houseless population. Years ago, the organization realized that there was a need for more options than fruits and vegetables and canned goods to meet the needs of the people who couldn’t use our average pantry offerings.

We now operate a Snack Window, which is open to everyone but particularly targeted at people without cooking capabilities. Here we serve donated sandwiches and salads from Safeway and 7-11, chips, granola bars, juices, protein shakes, and pastries from Starbucks. (Because it is all donated, we never know what we will get, which is why it is a “snack window” as opposed to a “meal” or “lunch” site).

This window currently serves over one hundred individuals per day, including people living outside, in their cars, couch surfing, shelters, or in apartments that lack kitchens, cooking equipment, or utilities.

We also offer what we call a Traveler’s Box. I once received an impassioned note from a houseless client who was frustrated that when he had shopped at our pantry in preparation for a holiday closure, there were few options he was able to stock up on without access to a kitchen. This note inspired the Traveler’s Box for anyone who is looking for more than a snack but unable to cook.

These boxes include canned soups, fruit, meats (such as tuna and chicken) and meals like Chef Boyardee or Spaghetti-O’s, which are all pop-top and don’t require a can opener. We also pack shelf-stable milk and cereal, peanut butter, crackers, and snacks like chips and granola bars. Traveler’s Boxes provide more food than the daily snack window option but likely less than what people might take if they did a full shop, which is often ideal for those who may be on foot or have limited storage capacity.

The demand for these types of foods varies based on the population served. Food pantries in less accessible locations to individuals on foot may not have such a need for instant and easy-to-prepare options. But all anti-hunger organizations should assume that a portion of their clientele is under-housed, and ensure they offer options and services to support them.

How can pantries support people experiencing houselessness?

-Encourage donations of can openers, pop-top cans, and foods that don’t require preparation or refrigeration and make them easily accessible to clients.

-Seek out donations of prepared foods like sandwiches, cut fruit, and single-serve drinks.

-Educate volunteers, donors, and staff on the complexity of houselessness and discuss our assumptions and stereotypes.

-Engage or partner with local shelters who may offer or know of additional resources.


The opinions expressed here are solely my own and do not express the views or opinions of my employer.

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